Program Volunteer Training
You Can Make A Difference
Become a CaringMatters Volunteer
All CaringMatters volunteers who work directly with clients in our Patient and Family, Adult Bereavement, and Children’s Bereavement programs are required to take our Volunteer Training. All training sessions are held at the CaringMatters Cottage.
Volunteers are the heart of CaringMatters. In order to responsibly serve patients and the bereaved, every volunteer who works directly with clients must complete a three-day (8:30 a.m. to 4:00 p.m.) introductory training session, which is often described by graduates as a transformative experience.
To register for our Volunteer Training, please contact
Penny Gladhill at
The training provides information about the many aspects of the dying process and the various non-medical ways to assist the dying through their end-of-life journey. Through lectures, guided exercises and role playing, staff and professionals present a broad range of information and skill-building instruction to new volunteers that prepares them to be one-on-one caregivers and bereavement facilitators. The training includes topics such as hospice care, death and dying, grief, communication, appreciating diversity, nursing homes, funeral homes, legal documents, CaringMatters’ caregiving and bereavement programs, and volunteer self-care and responsibilities.
Prerequisites: All potential volunteers (caregivers and group facilitators) who work directly with clients undergo a background check.
Frequently Asked Questions about CaringMatters Volunteer Training
Upcoming CaringMatters Volunteer Training Session:
November 19, 20 & 21, 2019
March 10, 11 & 12, 2020
May 19, 20 & 21, 2020
Quotes from our Volunteer Training participants:
"I found that the training was done in the spirit of the patient first. This touched my heart and nothing better could be said. Thank you."
"We have not even started our volunteering, but I already feel part of a warm, warm family."
"I used to be a training coordinator for a for-profit training organization...All I can say is this training has been the best that I have ever had contact with. Very professional, informative and entertaining. Don't change a thing!"
"Be the change you wish to see in the world."
- Mahatma Gandhi
How You Can Help
Provide caregiving to those who are on their end-of-life journey – and their families – by simply being there to listen, support and lend a helping hand.
Assist with administrative tasks at the Cottage, help organize fundraising and community education events and volunteer at community resource fairs.