Program Volunteer Training

You Can Make A Difference

Become a CaringMatters Volunteer

Upcoming 3-day volunteer training program scheduled for the following dates:

October 5, 6 and 7, 2021

November 30, December 1 and 2, 2021


For information and registration, contact
Penny Gladhill, or 301-990-0852

We are continuously monitoring the status of the pandemic and will communicate any necessary safety measures or changes in our plans for the in-person Volunteer Training. We are hopeful that the training sessions will not be impacted, allowing attendees to fully participate in all planned in-person activities.

The training provides information about the many aspects of the dying process and the various non-medical ways to assist the dying through their end-of-life journey. Through lectures, guided exercises and role playing, staff and professionals present a broad range of information and skill-building instruction to new volunteers that prepares them to be one-on-one caregivers and bereavement facilitators. The training includes topics such as hospice care, death and dying, grief, communication, appreciating diversity, nursing homes, funeral homes, legal documents, CaringMatters’ caregiving and bereavement programs, and volunteer self-care and responsibilities. 

To register for our Volunteer Training, please contact
Penny Gladhill at or

All CaringMatters volunteers who work directly with clients in our Patient and Family, Adult Bereavement, and Children’s Bereavement programs are required to take our Volunteer Training. All training sessions are held at the CaringMatters Cottage. ​


Volunteer Training

Volunteers are the heart of CaringMatters. In order to responsibly serve patients and the bereaved, every volunteer who works directly with clients must complete a three-day (8:30 a.m. to 4:00 p.m.) introductory training session, which is often described by graduates as a transformative experience. 


We have a strong need for bilingual, multi-cultural volunteers to help us better serve our diverse community during times of illness, loss and grief.

Prerequisites: All potential volunteers (caregivers and group facilitators) who work directly with clients undergo a background check.

Frequently Asked Questions about CaringMatters Volunteer Training


Quotes from our Volunteer Training participants:

"I found that the training was done in the spirit of the patient first. This touched my heart and nothing better could be said. Thank you." 

"We have not even started our volunteering, but I already feel part of a warm, warm family." 

"I used to be a training coordinator for a for-profit training organization...All I can say is this training has been the best that I have ever had contact with. Very professional, informative and entertaining. Don't change a thing!" 

"Be the change you wish to see in the world." 

- Mahatma Gandhi

How You Can Help

Provide caregiving to those who are on their end-of-life journey – and their families – by simply being there to listen, support and lend a helping hand.  

Train and serve as a facilitator for bereavement groups, which offer grieving individuals an emotionally safe place to gently begin the healing process.

Co-facilitate a peer support group with a school counselor for children in grades K-12 to discuss their feelings about the death of a loved one and develop coping skills.

Train and serve as a “Big Buddy” at  Camp Erin, a weekend grief camp for a children who have recently experienced the death of a loved one. 

Assist with administrative tasks at the Cottage, help organize fundraising and community education events and volunteer at community resource fairs.